1. Support Services
This website provides product information, installation guidance, troubleshooting resources, and customer support for compatible Sowtizyn products.
Support recommendations may depend on the exact product version, vehicle model, factory equipment, wiring configuration, and information you provide.
2. Information You Provide
You agree to provide accurate and relevant information when requesting support, including order details, product information, vehicle information, and a clear description of the issue.
You are responsible for ensuring that any photos, videos, or files you submit do not contain unnecessary personal, confidential, or unlawful content.
3. Installation and Safety
Installation and troubleshooting information on this website is provided for general technical support. It does not replace the official vehicle service manual or the judgment of a qualified automotive installer.
Always park the vehicle safely, switch off power when required, and follow appropriate electrical and vehicle safety procedures. If you are unfamiliar with automotive wiring or dashboard disassembly, use a qualified professional installer.
Never inspect, adjust, or record the product while driving.
4. Compatibility
Vehicle and product compatibility may vary by model year, trim, factory audio system, connector type, amplifier, camera system, and other equipment.
Compatibility guidance is based on the information available to us. You should confirm the vehicle configuration and product version before installation.
5. Acceptable Use
You may not misuse this website, attempt unauthorized access, upload malicious files, interfere with support systems, impersonate another person, or use the service for unlawful purposes.
6. Website Content
Website content may be updated as products, installation methods, and support procedures change. We may correct, replace, or remove content without prior notice.
Unless otherwise stated, website text, graphics, layouts, and support materials are owned by or licensed to Sowtizyn and may not be reproduced for commercial use without permission.
7. Availability
We aim to keep the website and support tools available, but uninterrupted or error-free access is not guaranteed. Maintenance, technical issues, or circumstances outside our control may temporarily affect availability.
8. Disclaimer and Limitation
Support resources are provided on an "as available" basis. To the extent permitted by applicable law, Sowtizyn is not responsible for damage caused by incorrect installation, unauthorized modification, failure to follow safety instructions, or inaccurate vehicle or product information supplied to us.
9. Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the website after an update indicates acceptance of the revised terms.
10. Contact Us
If you have questions about these terms or need product support, contact:
Email:
Support@sowtizyn.com
Sowtizyn Support Team